+1-415-954-2800 Support

Support

Penguin Computing™ Support

Find quick answers, software documentation, and connection to support Penguins.

Penguin Computing™ is 100% focused on Linux and open solutions.

Customer Service

General product, billing and RMA information

Technical Support

Technical assistance with detailed product needs

Documentation

Download software docs or login for product docs

Terms and Conditions

Master Purchase and Service Agreement

Warranty Statement

Penguin Computing Warranty Statement

AUP

Penguin Computing Acceptable Use Policy

Support Portal Login

Sign in to access a support case or get product documentation.

Email us

POD HPC Cloud Support: [email protected]

Tech support: [email protected]

RMA requests or status: [email protected].

Call us

General questions:
1-888-736-4846

Tech support:
1-415-954-2800

Penguin Edge™ Support

Penguin Edge™ support services are designed around your product lifecycle so you can take advantage of critical services and support when and where they are needed. We can also create specialized service offerings for your specific product or industry requirements.

Change Management

For archived ECOs, EOLs or PreAlerts for former SMART Embedded Computing products prior to May 3rd 2020, please click here.

To view ECOs, EOLs or PreAlerts for ATCA, PCIe, VME or former SMART Embedded Computing products after May 3rd 2020, please click the button below.

Documentation Search

Quickly access the documents you need for ATCA, PCIe, VME or other former SMART Embedded Computing products. For Qualcomm based products, go to Techweb.

How to Buy

We offer multiple options for purchasing our products and services globally.

Pre-Sales Support

If you have a question about Penguin Edge™ products or service, or would like to request a quote, please submit a request.

Product Registration

Register your Qualcomm based SoM, SBC and Application-Ready Platform products and get access to our technical resources.

Returns Authorization

To return ATCA, PCIe, VME or other former SMART Embedded Computing products, please complete and submit the online form

To return Qualcomm based products, please go to Techweb

Technical Support & Techweb

For technical support services for all Penguin Edge™ product lines

Warranty Terms

Technical assistance with detailed product needs