Customer Service

Penguin Computing™ is a global company with international support and worldwide support depots. We customize support to our customer needs. Our support includes next business day services with 24/7 contact.

RMA Information

Monday-Friday, 9:00 a.m. to 5:00 p.m. (PST)

Please note that adding or changing any components in a system against the advice of a technical support representative will void the warranty of that system. Any sign that the serial number on your system has been altered will also void the warranty.

Systems that include next day on-site service contracts are eligible for next-business-day delivery of replacement parts, depending on parts availability.

Short delays, though not common, may occur if parts are temporarily unavailable.